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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will open. It offers thorough info about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of video tutorials illustrating how to use our Control Panel. They're created for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, check out our comprehensive FAQ database, which covers questions asked by actual users and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our fantastic team of customer support engineers available 24/7/365 and eager to help you with any question. Each trouble ticket you send will be responded to within sixty minutes (the average response time being only twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 285518

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com